This Refund Policy explains the conditions under which BrokerBargain may offer refunds for subscriptions, service plans, or related purchases made through the platform. By subscribing to or purchasing BrokerBargain services, you agree to this Refund Policy.
BrokerBargain is a digital software platform that provides access to brokerage management tools and related services. Because the platform involves access to software, digital features, account infrastructure, and ongoing service availability, refunds are assessed based on the nature of the subscription and the extent to which the service has already been activated or used.
Refund requests may be considered in limited circumstances, such as duplicate payments, billing errors, or subscription cancellations made within an eligible refund window as defined by BrokerBargain at the time of purchase. To be considered for a refund, users may be required to submit the request within a specified number of days from the payment date and provide sufficient details regarding the reason for the request.
Refund approval is at the sole discretion of BrokerBargain, subject to applicable law and the specific circumstances of the transaction.
Refunds may not be provided where the service has already been substantially accessed, activated, configured, or used, or where the request is based on reasons outside the control of BrokerBargain, including changes in business preference, lack of usage after activation, or failure to review platform suitability before subscribing.
Any one-time setup, onboarding, consultation, custom configuration, or other non-recurring service fees may also be treated as non-refundable unless otherwise stated in writing.
Users may cancel future subscription renewals in accordance with the cancellation process made available through the platform or by contacting the BrokerBargain support team. Cancellation of a subscription will generally stop future billing cycles but will not automatically entitle the user to a refund for the current billing period unless otherwise stated in writing or required by law.
To request a refund, users should contact BrokerBargain support with the relevant account information, payment reference, and reason for the request. Refund requests will be reviewed within a reasonable period, and approved refunds will be processed through the original payment method wherever possible.
Refund requests can be sent to : support@brokerbargain.com
BrokerBargain reserves the right to update or revise this Refund Policy at any time. The latest version will always be posted on this page with the effective date clearly stated.